Privacy Policy – Bright Egypt Travel

Bright Egypt Travel is committed to developing quality touring experiences for our clients, working to personalize each experience to individual budgets and interests and ensuring that each of our clients is treated to quality service and an unforgettable experience while in any country they choose to visit.

Additionally, we aim to build a sense of trust with our clients, which we hope will encourage them to return again and again to use our services. An important part of this relationship is our commitment to operate our tours honestly and reliably from the beginning of the booking and planning process through the completion of the tour and beyond. We value your trust and are honored that you might choose us to help make your vacation a memorable one. As a result, we make it a high priority to ensure the privacy and confidentiality of any personal information that you provide us. Please read the policy below to learn about our privacy practices. By using this website and our planning resources, you are accepting the privacy practices described below.

Information We Collect From You

Personal Information

We collect information that you voluntarily provide to us when you:

• Make a booking or inquiry
• Create an account on our website
• Subscribe to our newsletter
• Contact our customer service
• Participate in surveys or promotional activities

This information may include:

• Full name, email address, phone number
• Passport details and nationality
• Date of birth and age
• Dietary requirements and accessibility needs
• Emergency contact information
• Travel preferences and special requests

Payment Information

A. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. Payment processing is handled securely through encrypted third-party payment processors.

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Location data (with your consent)

Cookies and Tracking Technologies

B. We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Third-Party Content and Advertising

C. Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Policy Updates

D. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to stay updated about the changes on the website. Modifications will be effective on the day they are posted.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Processing and managing your bookings and reservations
• Arranging travel services, accommodations, and activities
• Communicating with service providers on your behalf
• Providing customer support and assistance during your trip

Communication

• Sending booking confirmations and travel documents
• Providing updates about your itinerary or travel conditions
• Responding to your inquiries and requests
• Sending promotional offers and newsletters (with your consent)

Business Operations

• Improving our services and website functionality
• Analyzing customer preferences and travel trends
• Conducting market research and surveys
• Maintaining records for legal and regulatory compliance

Safety and Security

• Verifying your identity and preventing fraud
• Ensuring compliance with travel regulations and visa requirements
• Providing emergency assistance during your travels

Information Sharing

We may share your information with trusted third parties in the following circumstances:

Service Providers

• Hotels, airlines, tour operators, and other travel service providers
• Payment processors and financial institutions
• Technology service providers and website hosts
• Customer service and communication platforms

Legal and Regulatory Requirements

Legal and Regulatory Requirements

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.

• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

Consent-Based Sharing

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. Bright Egypt Travel takes your privacy and confidentiality very seriously. In no circumstances, other than those outlined above, will any of your personal information be shared with other entities or third parties.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Provide ongoing customer service

Travel booking records are typically retained for 7 years for tax and legal compliance purposes. Marketing communications data is retained until you unsubscribe or request deletion.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Update your account information and preferences

Data Portability and Deletion

• Request a copy of your data in a portable format
• Request deletion of your personal information (subject to legal requirements)
• Object to processing of your information for marketing purposes

Communication Preferences

• Unsubscribe from marketing emails at any time
• Opt out of SMS notifications
• Adjust cookie preferences through your browser settings

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

International Data Transfers

As a travel agency operating internationally, we may transfer your personal information to countries outside your home country, including to service providers, partners, and government authorities as required for travel arrangements. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring adequate protection levels in destination countries
• Implementing technical and organizational security measures

Children’s Privacy

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal information without consent, please contact us immediately, and we will take steps to remove such information from our systems.

How We Protect Your Information

Our goal is for you to feel confident using this website and the travel arrangements offered here, and we are committed to protecting the information we collect in order to foster such confidence. While no website is completely secure, we have implemented comprehensive security measures to protect your sensitive information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure servers with firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments
• McAfee Security software for system protection

Administrative Safeguards

• Access controls limiting employee access to personal information
• Regular staff training on privacy and security practices
• Background checks for employees handling sensitive data
• Incident response procedures for potential security breaches

Physical Safeguards

• Secure facilities with controlled access
• Protection of servers and data storage equipment
• Proper disposal of physical documents containing personal information

Only those employees managing your account will have access to your personal information and only when performing business functions where this information is necessary.

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your personal information, we will:

• Notify relevant authorities within 72 hours where required by law
• Inform affected customers without undue delay
• Take immediate steps to contain and remedy the breach
• Provide clear information about what happened and what we’re doing about it

External Links

If any part of this website links you to another site, those sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

We are not responsible for the privacy practices or content of external websites, including social media platforms, partner websites, or third-party booking engines.

Social Media Integration

Our website may include social media features and widgets (such as Facebook, Instagram, Twitter buttons). These features may collect information about your IP address and the pages you visit on our site, and may set cookies to enable proper functionality. Social media features are hosted by third parties and governed by their respective privacy policies.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bright Egypt Travel

• Email: info@brightegypttravel.com
• Phone: +201032707611
• Address: New Cairo – Cairo – Egypt

Effective Date and Updates

This Privacy Policy is effective as of [Date] and was last updated on [Date].

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated policy on our website
• Update the “last modified” date
• Notify users via email or website notice for significant changes
• Obtain consent where required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].